Terms & Conditions

The following are terms and conditions for the sale of goods that will govern any contract for sale that Airbrushes.com enter into with you. Please read these carefully and note that your statutory rights are not affected.

Airbrushes.com will always endavour to maintain prices, but prices are subject to change without notice.

Delivery Prices
Orders over £60 including VAT are carriage free to the UK mainland, except for items sent by courier to Northern parts of Scotland. Orders under £60 are subject to carriage being charged depending on weight, value and hazardous items. A minimum charge applies of £4.00 excluding VAT to cover the administration, packaging and handling costs of small orders.

Airbrushes.com reserves the right to change the specification of a product and/or its contents without notice.

If an item is out of stock that is part of a kit or set, Airbrushes.com may substitute a similar item of at least the same value. We would not expect any of the substitutions to cause any significant inconvenience or disappointment. However, if you return the substituted item in un-used condition we will offer other substitutes or send the usual set item as soon as stock is available. If you are a consumer you have the right to return the set or kit for a full refund (see Cancellation below)

Claims for goods damaged or lost in transit
Claims for damaged goods or missing items must be made to Airbrushes.com within 3 working days of receipt of the goods. Claims for missing parcels must be made within 10 working days after placing the order.

In the case of damaged goods, inform us first within the three working days and then you have a reasonable period of time to return the goods by following the returns procedure.

We will replace the goods as soon as possible after receiving the returned goods. However, if you require replacements sooner you must place a new order and pay for the new goods. We will then refund the amount paid for the returned goods when we receive them. This policy helps us to keep track of the movement of goods.

In the case of lost or delayed parcels, we will take a reasonable time to track the parcel and establish its whereabouts. If the parcel is located we will arrange for it to be delivered to you as soon as possible. If it is deemed lost we will send replacement goods.

Legal Ownership of Goods
Legal ownership of all goods does not pass from The Airbrush Co Ltd until payment is received in full.

If you are a consumer you have the right, to cancel the contract and receive a full refund.

You must inform us in either writing or electronic mail of your desire to cancel within seven working days commencing on the day after the day the goods are delivered to you. You then have a reasonable period to return the goods to us.

You must return the goods to us at your cost in an unused, re-saleable condition and in their orginal packaging. We advise you to ensure the goods are adequately insured during transit. You are responsible for the goods, including the shipping costs, until they reach us.

Airbrushes.com shall refund the total amount of money paid by you for the goods, within 30 days of receipt of cancellation in writing or electronic mail from you. This does not affect your statutory rights as a consumer.

If the goods are returned in a used condition or not re-saleable condition and if Airbrushes.com are able to clean, service, repair or recondition an item to be re-saleable then we may, at our discretion, refund the money paid for the item minus a reasonable handling charge to cover servicing and administration costs. If we are unable to recondition an item then we will not refund the money for that item.

Please follow the returns procedure for returning goods to Airbrushes.com.

Our returns policy is set out in the returns procedure on the Shipping page.

Back Orders
Our back order policy is set out in the back orders section on the Shipping page.

All web design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this website are copyright of Airbrushes.com and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with Airbrushes.com or using this web site as a shopping resource. Any other use of materials on this web site including reproduction for purposes other than those noted above, modification, distribution, or republication without prior written consent of Airbrushes.com is strictly prohibited and could lead to legal action.

Airbrushes.com does not represent or warrant that the information accessible via this web service is accurate, complete or current. Price and availability information is subject to change without notice.

Company name & address
The Airbrush Company Ltd
79 Marlborough Road
Lancing Business Park
West Sussex
BN15 8UF

For any queries or complaints about goods or services please contact Contact Us or write to the above address.

You can also telephone Customer Services on +44 (0)1903 767800. Office Hours 9am to 5pm Mon to Fri.

Failure by Airbrushes.com to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. The laws of England and Wales shall govern the contract between Airbrushes.com and any dispute will be resolved exclusively in the courts of England and Wales. We operate a complaints handling procedure, which we will use to try to resolve disputes when they first arise.

A copy of these terms and conditions and your order may not be kept by us and Airbrushes.com advise you to print a copy of them for your information in the future.

These terms and conditions are subject to change at any time without prior notice to you. We advise you to print and keep safe a copy of these terms and conditions.



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Iwata Professional Airbrushes Products
The Airbrush Company Ltd is the UK distributor of Iwata airbrushes and compressors, Medea, Zazzo, Artool, LifeColor, HR Hobbies and Premi-Air products. We also sell Createx, Wicked, Darkstar, Paasche and Badger. Airbrush Guides:
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Copyright © 2015 The Airbrush Company Limited
Company No. 2714140. Registered Office:
79 Marlborough Road (East), Lancing Business Park,
Lancing, West Sussex BN15 8UF
Tel. +44 (0)1903 767 800   email: sales@airbrushes.com
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